It is strongly advised NOT to drive during the impending storm, prepare to shelter in place between the hours of 4:00pm December 16 and 10am December 17. New Jersey Transit will most likely cancel service so “know before you go” and check with NJT at www.njtransit.com for schedule changes and cancellations. Below is contact information for your gas and electric provider, Public Service Electric and Gas;
Stay connected with PSE&G:
- Compile a list of emergency phone numbers; include PSE&G Customer Service 1-800-436-PSEG.
- Go to pseg.com/myaccount to sign up to report outages online and to check restoration progress.
- Go to pseg.com/outagecenter to check the “Outage Map,” which is updated every 15 minutes with PSE&G outage information, and to register for MyAlerts to receive text notifications.
- You can report an outage by texting “OUT” to 4PSEG (47734) or via Alexa or Google Assistant.
- The new PSE&G mobile app enables customers using Apple or Android devices to securely and easily manage their accounts when and where the customers want to be served.
- “Like” PSEG on Facebook and follow PSEG on Twitter @PSEGdelivers.
Stay away from downed wires:
- Downed wires should always be considered “live.” Stay at least 30 feet away from downed power lines and immediately call PSE&G at 1-800-436-PSEG (7734) or 911 to report downed wires.
Other important safety notes:
- If you experience “no heat” or are having trouble with your heating appliance, please make an appointment by calling 1-800-350-PSEG (7734) or schedule online at nj.myaccount.pseg.com.
- To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or any other enclosed space.
- If you are on life-sustaining medical equipment, ensure that you alert PSE&G in advance and notify your local police and fire departments. For more information, visit www.pseg.com/life.